Repairs

Every so often repairs may need to be made to your home and/or the immediate surrounding area.

Some repairs will be your responsibility and some will be ours. See full list of repair responsibilities.

Emergency repairs include things like gas leaks, total loss of power and burst water pipes. You should report emergency repairs by calling us on 0845 045 1140.

Emergency repairs should not be reported online.

All other repairs can be reported ONLINE