Gas servicing and safety
If you are a tenant and your home has a gas appliance, we will appoint a Gas Safe registered engineer to visit you once a year. This is a legal requirement.
The engineer will carry out a safety check on your gas installation(s) and fully service all the appliances owned by us.
How we arrange an inspection
- We will write to inform you when your gas service is nearly due.
- Our Contractor will then write to you with an appointment. If this appointment is not suitable then the contractor’s letter will inform you how to re-arrange the appointment.
- The visiting engineer will leave you with a copy of the LGSR Landlord Gas Safety Record. This will tell you that your gas installation and appliances have been tested.
- If any appliances are found to be unsafe, we will arrange for repairs to be carried out. If a repair cannot be carried out we will arrange for a replacement item to be installed.
- If we do not get access to your home after reasonable attempts have been made, we will not hesitate to take legal steps to gain entry and check your gas appliances. This could result in the loss of your home and will result in the cost of all legal proceedings being recharged to you.
The law
Tenants are required by law to allow access for a Gas Safe registered engineer, appointed by us, to carry out work at a reasonable time and after reasonable notice. No charge will be made to you for this work. We take our legal responsibility very seriously and your co-operation in this important matter is essential. It is an offence to knowingly use an unsafe gas appliance or to carry out any work on a gas appliance without the required qualifications.
Gas Emergency Service
If you have a gas leak that cannot be stopped by turning off appliances, phone National Grid, the gas emergency service, immediately on 0800 111 999. This service is free.
The emergency service will attend as soon as possible and make sure your appliance is safe to use. They will tell you if the problem requires your gas to be shut off until a repair can be carried out.
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Spirita is a part of Metropolitan Housing Partnership, a unique network of locally focused member organisations working together to provide housing, regeneration, community, care and support services.